Customs and taxes

No – from April 2025, all US orders are sent Delivery Duty Paid (DDP). We cover all duties and taxes upfront, so you don’t need to pay anything extra when your order arrives.

Yes. DHL will contact you for information to complete customs clearance. You might be asked to confirm your US tax status and provide proof of EIN or TIN. To avoid delays, please make sure you can be contacted on the email address and phone number you provide us with when placing your order.

Reply to any requests from DHL as soon as possible and keep an eye on your tracking for updates. Customs clearance is outside our control, but we’re here to help if you have any concerns.

You can contact us – we’ll be happy to help. You can also contact DHL USA directly, quoting your tracking number.

Yes. We ship from the UK, so if you’re in the EU, additional fees will be charged by customs.

The person or organisation named in the delivery address of your order will be responsible for paying VAT and a handling charge (minimum €20) before the order is delivered:

• VAT on the value of your order, at your local country rate
• A handling charge from the delivery company (2-3% of the order value + VAT, minimum charge €20)

The fees are collected by the delivery company. In most cases, the fees need to be paid by the recipient before the order can be delivered.

Orders sent to other countries in Europe (outside the EU) may also be subject to tax and customs charges. Please check the import regulations in your country before ordering.

Provide up-to-date contact information (name, address, phone number and email address) for the recipient named in the delivery address on your order, so the delivery company can get in touch.

• They must be able to pay customs fees and be registered for tax in the delivery country.
• If the newspapers are for professional use, they must have an EORI.

Write to us at support@newspaperclub.com immediately, and allow extra time for us to prepare the customs paperwork.

• Send us details of a person or organisation who can pay the customs fees.
• They must be registered for tax in the delivery country.
• If the newspapers are for professional use, they must have an EORI.
• The contact information (name, address, phone number and email address) must be up to date,so that the delivery company can get in touch.

Important: If your order has already shipped, it may be too late to update the details. Your shipment is at risk of being returned (for a fee) or destroyed.

Yes. Customs fees may be due on any order, whether for personal or professional use.

Yes, unless your order is for personal use. Customs may request evidence of the intended use of the newspapers.

If the newspapers are for professional use, write to support@newspaperclub.com immediately. Send up-to-date contact information (name, address, phone number and email address) of a person or organisation with an EORI. They must be registered for tax in the delivery country and must be able to pay the customs fees.

Important: If your order has already shipped, it may be too late to update the details. Your shipment is at risk of being returned (for a fee) or destroyed.

Customs clearance times are outside our control. If your order is taking longer than expected in customs:

• Check for messages from the delivery company (usually DHL).
• Provide any requested information quickly.
• If you’re not sure, write to support@newspaperclub.com and we’ll be happy to help

You can contact us – we’re happy to help. You may also contact DHL directly, quoting your tracking number.

Orders sent to countries outside the UK, USA or Europe may be subject to tax and customs charges. Please check the import regulations in your country before ordering.