Pallet deliveries
Will my order be delivered on a pallet?
Large orders (over 100kg) may be delivered on a pallet in the UK or mainland Europe.
What do I need to prepare for a pallet delivery?
Make sure the delivery address can accept a pallet and let us know whether there is a forklift available. We'll also need a contact phone number – please provide 2 contact numbers for residential addresses.
How are the newspapers packaged?
Newspapers are strapped in bundles on pallets. If you’d prefer them packed in boxes, please contact us before ordering and we’ll see what’s possible.
Can the driver bring the pallet inside?
No – pallet deliveries are kerbside only. This means the newspapers will be delivered to the pavement outside your address. The driver cannot help to bring the order inside.
How will I know when to expect the pallet delivery?
For UK deliveries, we will call at least 1 day in advance to organise the delivery. We will not ship the pallet without speaking to someone.
Can I track the pallet delivery?
Tracking is not usually available for pallet deliveries. Please contact us for an update.