Creating your account and logging in

Yes, you need an account to order samples or newspapers.

Just sign up with your email address. We’ll send you a confirmation email – click the link to activate your account, and you’re good to go.

Check your spam or junk folder first. If it's not there, contact us and we’ll look into it.

Once your account is confirmed, you’ll be able to log in and see your account and order history.

Here are a few things to try:

• Make sure your email address is correct.
• Check your inbox (and spam folder) for the confirmation email and click the link.
• If you've confirmed your account but still can't sign up, make sure your browser is updated to the latest version and try again.

Still stuck? Contact us and include the browser you’re using (e.g. Chrome, Safari) and its version and we’ll help you out.

If you’ve already signed up but can’t confirm your account, contact us from the same address you used to register and we’ll do it for you.

Yes – log in and head to your account settings to update your contact email or other info.

No problem! You can reset your password by entering your email address – we’ll send you instructions to set up a new one.